Top Pro Privacy Policy

Last Updated: March 31, 2025

Table of Contents

Top-Pro Construction, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website Address Here – e.g., www.topproinc.com] and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or submit your information.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

Personally identifiable information, such as your name, email address, phone number, and physical address, that you voluntarily provide when filling out contact forms, requesting a quote, or interacting with us through the website. We may also collect details regarding your remodeling project needs.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you viewed before and after visiting the Site. We may also collect your approximate geographic location based on your IP address to better serve local clients.

Usage Data

Information about how you use our website, including the pages you visit and how long you stay on them. This helps us analyze user behavior and improve our website.

2. How We Collect Information

We collect information in the following ways:

  • Directly From You: When you voluntarily provide information through contact forms, quote requests, or other interactions.

  • Automatically: Through cookies, server logs, and other tracking technologies that monitor browsing actions and patterns.

3. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide customer support.

  • Communicate with you about your project or potential services.

  • Provide and manage our home remodeling services.

  • Maintain internal records for customer relationship management (CRM).

  • Analyze website usage and improve our website and services.

  • Understand the general geographic location of our visitors to better serve our target areas.

  • Prevent fraudulent activity and enhance site security.

  • Comply with legal and regulatory requirements.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following cases:

  • Service Providers & Project Partners: We may share your information with third-party professionals (e.g., subcontractors, designers, suppliers) involved in completing your remodeling project. These partners are obligated to use your information only for the necessary services.

  • Legal Compliance: We may disclose your information if required by law or to protect our rights and property.

5. Data Security

We implement administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage users to take precautions when sharing sensitive information online.

6. Data Retention

We retain the personal information we collect as long as necessary to provide services, maintain business records, and comply with legal obligations. If you wish to have your information removed, please contact us.

7. Your Rights Regarding Your Information

You have the right to request the removal of your personal information from our records. To make such a request, please contact us via email at:

📧 info@topproinc.com

Please provide sufficient information for us to verify your request. We will respond within a reasonable timeframe.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Understand which pages and features are most popular.

  • Analyze visitor interactions to improve website usability.

  • Provide relevant content based on your browsing activity.

If you prefer, you can disable cookies through your browser settings. However, this may affect certain features and functionalities of the Site.

Additionally, we may use third-party tools such as Google Analytics or Facebook Pixel to collect usage data for marketing and website improvement purposes. You can opt out of third-party tracking through your browser settings or by using opt-out features provided by these services.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📍 Top-Pro Construction, Inc.
📧 info@topproinc.com